FREQUENTLY ASKED QUESTIONS

General questions I usually ask a potential client.
  • What do you want to accomplish with this project?
  • Do you entertain?
  • If so, how many times in a year and how many people do you usually expect?
  • Do you have an architect?
  • Is cooking outdoors usually a part of your entertaining plans?
  • Do you have a second home or weekend cottage?
  • Do you have children?
  • Do you have a budget?
  • What is your weekly routine?
  • Do you travel for work, or are you home every evening?
  • Will magazines showing outdoor living spaces help with your decision making?
General questions the Homeowner should ask your contractor.
  • What makes your company different?
  • Do you have your own employees or do you trade everything out?
  • How long have you been in business?
  • Have you ever had any complaints filed against you?
  • Are you insured?
  • Workman’s Comp and Liability- make sure to ask for a Certificate of Insurance.
  • Do you have a list of references we may call?
  • How many similar jobs have you completed and may I see some of them? Do you have a website or photos?
  • How will we communicate during a project?
  • How often will we meet during a project?
  • What if there is an emergency- how do I reach you?
  • Do you provide lien waivers?
  • What guarantees do you offer and are they in writing?
  • What does your schedule look like and how long before we would be able to
  • What does your schedule look like and how long before we could start?
  • Do you belong to any professional organizations?
  • Do you manage projects?
  • Do you have other contractors you could recommend that could help on our project?
  • Do you provide maintenance after the job is completed?
Questions directed to masonry contracting.
  • What are the differences/benefits between setting brick or stone on a sand base, as opposed to setting on a concrete base?
  • How long should I expect this patio or walkway to last before needing to replace it?
  • What is the difference in working with brick vs. stone?
  • What kind of maintenance is involved with using brick and stone?
  • What is the cost difference?
  • Is there a real cost savings by using man made products instead of natural?
  • What are my grout choices?